nb999 Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("the Player", "you", or "your") and nb999 ("nb999", "we", "us", or "our"), governing your access to and use of the nb999 website located at https://nb999.io, including all associated betting, casino, and gaming services offered thereon.

By registering an account, accessing the nb999 platform, placing a bet, or participating in any game, you acknowledge that you have read this Agreement in full, that you understand its contents, and that you agree to be legally bound by it. If you do not agree with any part of these Terms & Conditions, you must immediately discontinue your use of the nb999 platform.

nb999 is operated as an online gaming and sports betting platform serving players in the Bangladesh market and other permitted jurisdictions. All services are provided in the English language. The platform is designed and optimised for adult players in Bangladesh who wish to engage in lawful recreational betting and casino gaming.

Use of the nb999 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout your use of the service:

• You must be at least 21 years of age. nb999 strictly prohibits minors from registering or using any part of the platform.
• You must be accessing the platform from a jurisdiction in which online betting and casino gaming is not expressly prohibited by applicable law.
• You must not be registered on any self-exclusion list maintained by nb999 or any relevant regulatory body.
• You must have full legal capacity to enter into a binding contract under the laws applicable to you.
• You must not be acting on behalf of any third party in placing bets or wagering funds that are not beneficially yours.
• You must not be an employee, director, officer, or immediate family member of nb999 or any of its affiliated companies, partners, or software providers.

By creating an account, you warrant that all information you provide is accurate, current, and complete, and that you satisfy all eligibility requirements set out above. You further agree to promptly notify nb999 if your eligibility status changes at any point during your use of the platform.

To access nb999's betting and gaming services, you are required to register a player account. The registration process requires you to provide certain personal information including your full name, date of birth, residential address, email address, and a preferred payment method registered in your name.

3.1 Account Integrity

Each individual is permitted to hold only one registered account with nb999. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, nb999 reserves the right to close all associated accounts, void any pending bets, and withhold or reclaim any bonus funds or winnings derived from the duplicate accounts.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. nb999 will not be held liable for any losses arising from unauthorised access to your account where such access was enabled by your failure to protect your credentials. You should notify nb999 support immediately if you suspect your account has been accessed without your authorisation.

3.3 Account Verification

nb999 operates a Know Your Customer (KYC) process as part of its commitment to responsible gaming and fraud prevention. You may be required to submit government-issued identity documents, proof of address, and/or proof of payment method ownership before your account can be fully verified and before any withdrawal request can be processed. Failure to provide requested documentation within the specified timeframe may result in account suspension.

nb999 supports deposits and withdrawals exclusively in Bangladeshi Taka (BDT). Transactions are processed through the following payment channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All payment methods used for deposits must be registered in the name of the account holder. nb999 does not accept third-party deposits under any circumstances.

4.1 Minimum Transaction Amounts

• Minimum deposit: ৳500
• Minimum withdrawal: ৳1,000
• Maximum single withdrawal: Subject to the player's verified account tier and the specific payment method selected.

4.2 Processing Times

Deposits made via bKash, Nagad, Rocket, and Upay are generally credited to the player's nb999 account within minutes of confirmation. Withdrawal requests are typically processed within five minutes for mobile wallet methods, subject to the completion of any applicable verification steps. nb999 does not guarantee specific processing times and shall not be liable for delays caused by payment providers, banking institutions, or circumstances beyond nb999's control.

4.3 Withdrawal Conditions

Withdrawals will only be processed to a payment method that has previously been used to make a deposit, or to a verified payment method registered in the player's name. nb999 reserves the right to request additional verification prior to processing any withdrawal. Withdrawals may be delayed or withheld where there is a reasonable suspicion of fraudulent activity, breach of these Terms, or where a bonus wagering requirement has not been fully satisfied.

nb999 offers a range of promotional bonuses to eligible players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Pohela Boishakh, and Eid. All bonuses are subject to the following general conditions:

• Bonuses are available to players who have completed the account verification process and whose accounts are in good standing.
• Unless otherwise specified, all bonuses carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn.
• Wagering requirements must be fulfilled within the validity period stated in the specific promotion's terms. Unused bonus funds expire at the end of the validity period.
• nb999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses may not be combined unless explicitly stated otherwise in the promotion details.
• Any indication of bonus abuse, including but not limited to collusion, the use of multiple accounts, or systematic exploitation of promotional terms, will result in the cancellation of the bonus and any associated winnings, and may result in permanent account closure.

All bets and wagers placed on nb999 are subject to the specific rules applicable to the sport, event, or game in question, as published on the platform at the time the bet is placed. The following general rules apply across all betting and gaming activity on nb999:

6.1 Sportsbook

• All sports bets are settled in accordance with the official result declared by the relevant governing body (e.g., ICC for cricket, FIFA for football).
• nb999 reserves the right to void bets where odds were published in error or where there is evidence of match manipulation.
• In-play (live) bets are accepted subject to market availability and nb999's trading decisions. nb999 may suspend live markets at any time without notice.
• Maximum payout limits apply and vary by sport and market type. Refer to the sportsbook terms for specific limits.

6.2 Casino & Live Casino

• Casino games are governed by the rules of the respective game provider (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming). These rules are displayed within each game interface.
• All game outcomes are determined by certified random number generators (RNGs) or, in the case of live casino games, by the physical outcome of dealing cards or spinning wheels under the supervision of certified studio operators.
• In the event of a technical failure during a game round, the round will be voided and the stake returned to the player's account. If the outcome of a round was determined before the failure, the declared result will stand.

The following conduct is strictly prohibited on the nb999 platform. Engaging in any of the activities listed below may result in immediate account suspension, forfeiture of balances, and, where applicable, referral to relevant law enforcement authorities:

• Registering more than one account, or registering an account on behalf of another individual.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using stolen, cloned, or fraudulently obtained payment instruments.
• Engaging in money laundering, structuring of transactions, or any other activity designed to conceal the origin of funds.
• Exploiting software errors, loopholes, or technical glitches to gain an unfair advantage.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games in a manner inconsistent with genuine human play.
• Colluding with other players or third parties to manipulate game outcomes, odds, or the distribution of promotional funds.
• Engaging in arbitrage betting strategies that exploit discrepancies between nb999's odds and those of other operators in a systematic manner intended to guarantee profit at the expense of nb999's commercial viability.
• Accessing the platform in a jurisdiction where online gambling is expressly prohibited by law.

All content published on the nb999 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video content, data compilations, and software, is the exclusive property of nb999 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the nb999 platform solely for your personal, non-commercial recreational use. This licence does not include the right to: reproduce, distribute, publicly display, create derivative works from, reverse-engineer, decompile, or otherwise exploit any portion of the platform's content or underlying technology without the express prior written consent of nb999.

Game titles, studio names, and associated branding (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe) remain the intellectual property of their respective owners. nb999's use of such branding is pursuant to valid licensing agreements with those parties.

nb999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at nb999.io/privacy-policy and is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

nb999 employs 256-bit SSL encryption across all platform pages and data transmission channels to ensure the security of your personal and financial information. nb999 does not sell or rent your personal data to third parties for their marketing purposes. Data may be shared with authorised third parties where required for the purposes of payment processing, identity verification, fraud prevention, and legal compliance.

You have the right to request access to, correction of, or deletion of your personal data held by nb999, subject to any legal retention obligations. Such requests may be submitted to the nb999 support team at the contact details provided in Section 14 of this Agreement.

nb999 is committed to promoting responsible gaming and providing players with the tools and information necessary to maintain control over their gambling activity. The following responsible gaming features are available to all registered players via the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your nb999 account. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Configure automatic session reminders or session expiry timers to manage the duration of your gaming sessions.
• Cool-Off Periods: Temporarily suspend your account for a period of your choosing (from 24 hours to 30 days) to take a break from gambling.
• Self-Exclusion: Permanently exclude yourself from the nb999 platform. Self-exclusion requests are irreversible and take effect immediately upon confirmation.

If you believe that your gambling is causing harm to yourself or others, nb999 strongly encourages you to make use of these tools and to seek assistance from qualified support organisations. Our full Responsible Gaming Policy is available at nb999.io/responsible-gaming.

To the fullest extent permitted by applicable law, nb999 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, or technical failures, even if nb999 has been advised of the possibility of such damages.

nb999's total aggregate liability to you for any claim arising out of or relating to your use of the platform shall not exceed the total net deposits made by you into your nb999 account in the twelve months preceding the event giving rise to the claim.

nb999 does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. nb999 shall not be liable for any losses resulting from temporary platform outages, scheduled maintenance, or interruptions caused by third-party service providers.

Nothing in these Terms & Conditions shall exclude or limit nb999's liability for death or personal injury resulting from gross negligence, fraud, or any other matter for which liability cannot be lawfully excluded or limited.

nb999 reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice, except where applicable law requires a specific notice period. The most current version of the Terms & Conditions will always be published on the nb999 website at https://nb999.io/terms-conditions and will display an effective date at the top of the document.

Your continued use of the nb999 platform following the publication of any amendments constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, you must stop using the platform immediately and contact our support team to initiate the closure of your account.

nb999 may, at its discretion, provide registered players with advance notice of material changes to these Terms & Conditions via the email address associated with their account. However, it is your responsibility to review the current Terms & Conditions periodically, regardless of whether you receive a notification.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which nb999 is incorporated, without regard to its conflict of law provisions. Players accessing nb999 from Bangladesh agree that, to the extent permitted by applicable local law, disputes arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of nb999's operating jurisdiction.

In the event of a dispute between you and nb999 regarding the outcome of a bet, a game result, or any account-related matter, you must contact nb999 customer support in the first instance to seek an informal resolution. nb999 aims to resolve all disputes within five business days of the initial complaint being lodged. If a satisfactory resolution cannot be reached through the support process, nb999 will refer the matter to its designated dispute resolution procedure as outlined in the complaint-handling policy available from the support team.

No class action, collective action, or representative action may be brought against nb999 under any circumstances. All claims must be brought on an individual basis only.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any rights afforded to you under this Agreement or applicable law, please contact the nb999 support team using the details below:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays.
• Languages: English and Bengali.
• Response Time: nb999 aims to acknowledge all written enquiries within two hours and to provide a substantive response within 24 hours.